Gaming is entertainment, not a burden. Winbs wants you to always play within your limits and enjoy the experience. Our responsible gaming tools and guidelines are here to help.
Tools Winbs provides to help you stay in control of your gaming
Decide in advance how much you'll deposit daily, weekly, or monthly. Once you hit the limit, it stops automatically — no risk of going over.
Set a time limit for each session before you start playing. Once the time is up, Winbs will automatically alert you to take a break.
Take a break from your account for 1 day to 6 weeks. Logging in won't be possible during this period — it's a great way to give yourself peace of mind.
For long-term concerns, you can close your account for anywhere between 6 months and permanently. It takes effect immediately upon request — no questions asked.
Set a cap on how much you spend per bet. This feature is especially useful for keeping impulsive, high-stakes wagering in check.
You can turn off bonus offers and promotional SMS/emails at any time. It helps reduce distractions and lets you play in peace.
Responsible gaming at Winbs means more than following rules — it means protecting your quality of life. We believe gaming should be a form of entertainment, not the center of your world. When it starts causing anxiety instead of enjoyment, it's time to make a change.
Online gaming is growing rapidly in Bangladesh — and so is the risk of addiction. Winbs is committed to keeping its users healthy and happy. That's why we've built responsible gaming into the platform itself, not just on paper.
The core of responsible gaming is simple — you stay in control of the game, not the other way around. Set a budget, set a time limit, and resist the urge to chase losses with bigger bets.
Keep in mind: Winning isn't guaranteed, but enjoyment can be — as long as you play within your limits.
People often don't realize they're heading toward a problem. If you notice any of the following signs in yourself, it's time to take them seriously:
If more than three of these signs apply to you, please contact Winbs Support immediately or submit a self-exclusion request.
Go to your account settings and find the "Responsible Gaming" section. There you can activate the following tools:
Any request to increase your limit requires a 7-day waiting period — this is intentional, to prevent impulsive decisions.
At Winbs, we believe responsible gaming isn't just about you — it's about your family too. If you think someone close to you may be struggling, please let us know.
Our advice for parents — enable parental controls on your devices, monitor your child's internet usage, and use appropriate software to block access to Winbs and any other gaming platforms for minors. Winbs never provides services to anyone under 18.
Never share your account password with other family members — especially minors.
Gaming addiction is a real issue, and there's no shame in it. If you feel you can't manage on your own, seek professional help. Winbs is always here to support you.
Remember, asking for help isn't weakness — it's courage. The Winbs team never judges you; we're only here to support you.
Answer the following questions honestly:
If you answered "Yes" to more than 2 questions, please speak with our support team.
Protect yourself in just a few minutes
Log in to your Winbs account and click the profile icon in the top right corner.
Open the "Responsible Gaming" section from "Account Settings".
Choose the limit, break, or self-exclusion option that suits your needs and fill in the details.
Confirm your request — it takes effect immediately and you'll receive a confirmation email.
Find answers to the most frequently asked questions here
A quick overview of the protections Winbs offers
Set your own maximum deposit limits on a daily, weekly, and monthly basis.
Set a time limit for each gaming session — when time is up, a break kicks in automatically.
Review your gaming stats during regular breaks to make informed decisions.
From 6 months to permanently — step away from gaming entirely.